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Find a Location

Blanton's Air, Plumbing & Electric has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBlanton's Air, Plumbing & Electric

    Heating and Air Conditioning
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/24/2022

    Years in Business: 73

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Blanton's Air, Plumbing & Electric serves communities in North Carolina with solutions in plumbing, HVAC, and electrical systems.

    Products & Services

    We specialize in heating, cooling, plumbing, and electrical services. We fix a clogged drain, repair inefficient air conditioning or rewire an entire house.

    Business Details

    This is a multi-location business.

    Find a Location

    Blanton's Air, Plumbing & Electric has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      8810 Westgate Park Dr Ste 110, Raleigh, NC 27617-4821
      BBB File Opened:
      3/7/2022
      Years in Business:
      73
      Business Started:
      1/1/1951
      Business Started Locally:
      5/1/2021
      Business Incorporated:
      10/14/2019
      Accredited Since:
      3/24/2022
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of L.34883 for this business, issued by North Carolina State Board of Examiners of Electrical Contractors

      These agencies may include:

      North Carolina State Board of Examiners of Electrical Contractors

      505 N. Greenfield Parkway, Suite 100

      Garner NC 27529

      (919) 733-9042

      https://arls-public.ncbeec.org/Public/Search

      BBB records show a license number of L.20688 for this business, issued by North Carolina State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors

      These agencies may include:

      North Carolina State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors

      1109 Dresser Ct

      Raleigh NC 27609

      (919) 875-3612

      https://www.nclicensing.org

      Type of Entity:
      Limited Liability Company (LLC)
      Contact Information

      Principal

      • Mr. William Blanton, President

      Customer Contact

      • Mr. William Blanton, President
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/11/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On 8/10/23, I purchased a new ****, furnace, and coil from Blantons Air, Plumbing, and Electric; the installation occurred on 8/11/23. On 8/11/23, the A/C on 3rd floor of my townhouse wasnt working and Blantons was called to fix the issue; it was discovered that the dampers werent installed properly, and they were fixed by the technician Blantons sent out on 8/14/23.On the week of 9/30/23, I discovered that the heat was working after I had turned it on, and I called Blantons. On 9/30/23, their technician ***** came out and reported the reason why the heat wasnt working was due to the gas switch not being turned on when the furnace was installed. I had asked ***** if he wanted to stay to ensure that the heat was working, and he refused since he said it was due to the gas switch not being turned on.On 9/30/23, I had also brought it to Bruces attention that there was a wire that wasnt reconnected that was coming off from the **** unit outside. ***** reported that I would have to call my electrical company since we dont touch their stuff and they dont touch ours, however this rationale doesnt make any sense since Blantons disconnected it to install the unit. I also reported to ***** that the inspector never came out and was told by ***** that he would let his office know and that they would be calling me; as of the day of this complaint, I havent received a call.As of 10/9/23, the heat still doesnt work when its turned on. Im calling Blantons and Im filing this complaint since I no longer trust them to effectively resolve the issues. This is disgusting and inexcusable; please address.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Walter T

      2 stars

      10/05/2023

      What started as a simple leak after making a modification to my toilet became a $10K expense. I was comfortable with this expense under the arrangement that I'd be paying $87 per month for the next 10 years.It turns out the actual bill was $200 per month. This by itself wouldn't have been too bad of an issue if the instillation of the new toilets and water heater didn't result in oil stains on my carpet and a nasty leak coming from my kitchen ceiling the next morning.When I brought this to their attention, they said they couldn't find anything wrong, but this leak damaged my kitchen light and I showed them video of the one-time event. I have talked to representatives since who have said someone would be reaching out to me, but no one has.In the end, the terms of the financing was not accurate resulting in significantly higher monthly bill and I separately have to pay for repairs from their installation process.

      Local BBB

      BBB of Eastern Carolinas

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