ComplaintsforOme inc.
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Complaint Details
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Initial Complaint
09/27/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We purchased these kitchen knobs in June of 2021. We received them on Thursday August 12. We immediately had issues. The knobs were large, cumbersome and we could not connect them to the app. I tried to contact their tech support to no avail. I was then able to text the owner and I asked for a return. They stated I would get one minus the 10 dollar restocking fee. We waited 4 days for the labor as. Sent them back around the 16 or 17 of August. They received them on August 23. We have been with our our refund ever since. On September 14th she said the refund was already issued and that if we did not receive it by the middle of next week we should contact them. There has been no response. I Just want my money back.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.