ComplaintsforRaleigh Locksmith Service
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Complaint Details
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Initial Complaint
07/24/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Hello, I was quoted a price of $65 to come and unlock a car. I spoke to the guy on call and he said that prices start at $65. He asked if I would like to speak to the customer service about it and I did. They called back and I asked them about the charges. They said it was a $29 trip charge and $36 for the labor. I said ok and I met the locksmith. The locksmith was able to pop the trunk and get into the car. When he went to charge me he said it was $133.75. I explained to him that I was told it's $65. He said he didn't know anything about that and the charge is $133.75. I was totally lied to by the customer service person. By the way on the call it says it's recorded so there should be some record of it.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.