Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Garcia Motorrad, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforGarcia Motorrad, LLC

    Motorcycle Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    Garcia Motorrad, LLC sells motorcycle brands such as BMW, DUCATI, KTM and HUSQVARNA.

    Business Details

    Location of This Business
    8821 Wadford Dr, Raleigh, NC 27616-9057
    BBB File Opened:
    6/12/2014
    Years in Business:
    15
    Business Started:
    4/3/2009
    Business Incorporated:
    4/3/2009
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Garcia Moto
    Business Management
    • Mr. Garrett J. Garcia, Member Manager
    Contact Information

    Principal

    • Mr. Garrett J. Garcia, Member Manager

    Customer Contact

    • Mr. Garrett J. Garcia, Member Manager

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mitchell H

    1 star

    07/23/2024

    Do not buy from this dealer. Heres why: I was reviewing a motorcycle web page (cycletrader.com) one night, June 11, 2024, and wanted to see more information about the 2014 *** R1200RT, so I went to the dealers website (garciamoto.com) to see the dealers information about the sale. The bike looked good, on consignment, and the purchase was advertised as including a 2 yr warranty. The bike was listed at $9999 but I asked the salesperson if the owner would take $9500. He came back later that day and said the owner would take that price. I put down $500 to secure the bike and get the paperwork started. During the next few days we talked and exchanged text messages and when I asked to explain the warranty, he told me it would cost me $1195. I immediately rejected that and said it was advertised as having a 2 yr warranty. He went and spoke with someone and they told him the same thing, there was no warranty and if I wanted one I would have to purchase it. I sent him a copy of the advertisement that was STILL ON THEIR WEBSITE AT THE **** WE WERE SPEAKING and he said there was nothing he could do. I proceeded with the sale because I wanted the bike and told him I would speak with the owner about it. We wrapped up the sale and I had the bike shipped to my house as I live in ******* and the bike was in **************. After a few days I sent an email with a copy of the letter I wrote to him because my letter hadnt reached him by **** mail. Mr. ********************* through the salesperson ****, responded I had 3 options: 1) now pay $500 for the warranty; 2) return the bike for a full refund; or 3) show documentation with warranty at $9500. All of these options are absurd given the bike was advertised WITH A WARRANTY AT PURCHASE! How does a warranty just fall off? Their response was it should have been removed by the website IT person when the bikes price was originally reduced. I am filing complaints and writing unfavorable reviews wherever I can write them.

    Local BBB

    BBB of Eastern Carolinas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.