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          Leith Acura of Raleigh has 1 locations, listed below.

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            Business ProfileLeith Acura of Raleigh

            New Car Dealers
            BBB accredited business

            Contact Information

            2300 Capital Summit Ct

            Raleigh, NC 27616-0070

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            (919) 897-2980

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 10/29/2019

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            2300 Capital Summit Ct, Raleigh, NC 27616-0070
            BBB File Opened:
            7/29/2018
            Years in Business:
            7
            Business Started:
            12/9/2016
            Business Incorporated:
            12/9/2016
            Accredited Since:
            10/29/2019
            Type of Entity:
            Limited Liability Company (LLC)
            Contact Information

            Principal

            • Mr. Charlie Kline, General Manager

            Customer Contact

            • Mr. Charlie Kline, General Manager
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            08/07/2023

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            I went to Leith Acura to purchase a car a ****** Maxima 2017, I had the worst experience in my life trying to purchase a car. The manager (*****) did everything he could not to sell me the car. The goal post was push back every time. it was a problem one after another. They said I needed a co sign So I told the salesperson (***********************) that i would get my wife to co sign. I asked him would that be okay he said yes., But ***** said he didn't know about what I had told ***. **** and *** said also that the interest was be high on the car but to give me opportunity on Friday Aug 4., to see what I think about the car., but again ***** and his manager did not give me a call or opportunity., but the only time ***** gave me a call is was to tell me he had some bad news that the car was sold.They also said because I took my trade in off the table that was a problem. They are very unprofessional, and like I said I has a horrible experience.!!!!!! Also I like to say so the Manager do not talk to salesperson to see what is going with customer what he or she would like do about the car. HORRIBLE!!!!
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            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Desiree B

            05/08/2023

            I went there with an issue with the cable that runs to my battery terminal. I wanted the cables replaced and specifically requested it. I showed up for my appointment and was told the cable doesnt need to be replaced. They have tightened it and sprayed the cable. Its a complex job that wasnt needed. I was charged almost $300 for this. I was given a huge list of repairs recommended. ***** replaced was one of them. I brought my car to just tires and they told me I had plenty of tread and top of the line tires. I definitely do not need to replace them. This weekend I was stuck in a parking garage unable to get a tow, because of the wire not replaced to the battery terminal. I just had it replaced, my oil changed, my transmission fluid changed and my serpentine belt changed for the same price it cost me to have them do virtually nothing. My car was stuck for 2 days, because the cable I asked to be replaced wasnt. On top of that a list of repairs, that most of them I didnt need was more a priority.

            Local BBB

            BBB of Eastern Carolinas

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