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Business ProfileforHoodiesale
Current Alerts For This Business
In August 2023, BBB investigated Hoodiesale's business practices. This investigation was prompted by a complaint where a consumer purchased an item from the website but never received the item and customer service has not responded.
The address on the website listed under contacts is for as random location in North Carolina, similar to the website for EXLIANS https://exlians.shop/ which has changed addresses and items sold on the website.
We do not have a viable address found for this location. There is no SOS report for this company. We have not received a response regarding the ownership and the type of business they are running. They do sell varied retail items.
Please see the BBB articles regarding warnings about online retail scams, with tips on how to spot a possible retail scam, here.
On 07/07/2023, 07/27/2023 and 08/02/2023, BBB requested additional information. As of 8/14/2023, BBB has not received any response from the business.
Based on the information detailed above, BBB cannot confirm the legitimacy of Hoodiesale.
Additional business information
On 07/27/2023, BBB contacted the business regarding their advertised products on their website. The business advertised a price comparison with slashed pricing without disclosing what the comparison is based on as required by BBB’s Code of Advertising.
The business advertised the following product on their website:
https://www.hoodiesale-store.com/gametime-sidekicks-delaware-state-hornets-12oz-stemless-tumbler/
Gametime Sidekicks Delaware State Hornets 12oz. Stemless Tumbler
$19.79 $13.85
30 Day Money Back Guarantee
The BBB Code of Advertising States:
1. Basic Principles of the Code
1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
2. Comparative Price, Value and Savings Claims
BBB recognizes that truthful price information helps consumers make informed purchasing decisions and that comparative price advertising plays an important role in promoting vigorous competition among retailers. At the same time, misleading or unsubstantiated pricing claims injure both consumers and competitors. The following examples offer guidance on ensuring that pricing claims are truthful and not misleading.
2.1 Advertisers may offer a price reduction or savings by comparing their selling price with:
2.1.1 Their own former selling price;
2.1.2 The current selling price of identical products or services sold by others in the trade area (the area in which the company does business or where the advertisement appears) (e.g., “selling elsewhere at $_______.”); or
2.1.3 The current selling price of a comparable product or service sold by the advertiser or by others in the trade area (e.g., “comparable value,” “compares with products or services selling at $_____,” “equal to products or services selling for $_____”).
2.2 In each case, the advertisement must clearly and conspicuously disclose which basis of comparison is being used.
2.3 When these comparisons are made in advertising, the claims must be based on the provisions in Sections 3 - 7.
20. Warranties or Guarantees
20.1 When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request.
20.2 Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.
20.3 When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.
20.4 When advertising “lifetime” warranties or guarantees or similar representations, the advertisement must clearly and conspicuously disclose its intended meaning of the term “lifetime.”
20.5 Sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee.
As of 8/14/2023, business has not responded to BBB emails or modified the website.
At-a-glance
Business Details
- Location of This Business
- 4767 Stratford Court, Raleigh, NC 27601
- BBB File Opened:
- 8/8/2023
- Years in Business:
- 1
- Business Started:
- 8/8/2023
- Related Businesses
Customer Complaints
0 Customer Complaints
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