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ComplaintsforWasteZero, Inc
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Complaint Details
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Initial Complaint
01/17/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
WasteZero services the ***************, ** with orange trash bags at $15 a package. I have had countless issues with the quality of these bags, breaking at the seams, and the white tie string breaking in half. This issue is known within the community and city, yet nothing notable has been done to fix this. Not only is the problem very frustrating, its also causing myself and my community to endure financial losses with new bags, extra bags, travel for replacements, and more. I'd like to see this problem rectified in an expedited manner.Business response
01/19/2024
Hello ****************,
Thank you for reaching out to us; we are always looking to improve our product and our process. I see that our ********** ******************** has reached out to you to listen to your concerns and provide resolution. Your replacements are shipping today and should arrive early next week. Please always feel free to reach out to our customer service department directly by phone ********************) or email (******************************************).
Thank you,
WasteZero, IncCustomer response
01/19/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.