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Find a Location

BGC Expert Contractors has 1 locations, listed below.

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    Business ProfileforBGC Expert Contractors

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/3/2019

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    Storm damage repair, roofing, siding gutters, solar and painting.

    Business Details

    Location of This Business
    5514 Lambshire Dr, Raleigh, NC 27612-2925
    BBB File Opened:
    6/25/2019
    Years in Business:
    7
    Business Started:
    12/1/2016
    Business Started Locally:
    3/27/2018
    Business Incorporated:
    3/27/2018
    Accredited Since:
    7/3/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Brian Garlock Construction, LLC
    • Brian Garlock Roofing Company
    Business Management
    • Mr. Brian Garlock, Managing Member
    Contact Information

    Principal

    • Mr. Brian Garlock, Managing Member

    Customer Contact

    • Mr. Brian Garlock, Managing Member
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/04/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Aug of 2022 I hired *** experts through my insurance to do my roof and paid every ***** to them. I have all documents from my insurance stating that they paid for the entire roof replacement including the flashing. Aug of 2023 I had my pest control routine check and thankfully by the ***** of Lord I came to found out I have water damage as a result of poor workmanship from when *** did my roof. Insurance reported as well as an engineer reporter and two other roofing contractors reports indicates improper installation of the roof in many places and specially on the front of my house where there is the most damage. I have reached out to the *** experts and after months of running me around and the owner basically hanging up on me at one point. He told me he will fight me in court till the very end if needed be and that he is not taking any ownership to any of this magnitude of damage that his company has caused me. Since then I had to hire another roofing company to fix part of the roof that was causing the leak through the house and it turned out *** experts replaced my roof a year ago on top of wood that has diterrieated! I am beyond words of how a company with BBB on their site is handing this matter in such a devastating way. Im a single mom. We have suffered enough for months and through the holidays being out of our house with no resolution. Please help
    Read More

    Customer Reviews

    13 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bob A

    5 stars

    07/29/2024

    We had an outstanding experience dealing with BGC Expert Contractors regarding our roof.The owner Brian immediately responded to our call for help. Brian and ***** were professional and responsive. They worked quickly and efficiently to fix the problem to our total satisfaction. The entire process was stress-free. We recommend the *** Team to anyone looking for a fantastic roofer who does a wonderful job.

    BGC Expert Contractors Response

    07/30/2024

    Thank you so much for your kind words and for taking the time to share your experience with BGC Expert Contractors! We are thrilled to hear that you had an outstanding experience with our team. Your recommendation means a lot to us, and we are grateful for your trust and support.

    Local BBB

    BBB of Eastern Carolinas

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