Business ProfileforSouthern Premier Roofing

On July 18, 2023 I contracted with Southern Premier Roofing to replace the roof on my residence, **************************************************. Previously, I spoke with representative ***************************** at length about my large deductible I had with my insurance company, how I would have to take out an equity line on my house to afford the deductible and how I had two daughters-one in college and one a couple of years away from college as well. I felt **************** was very friendly, understood my financial situation, and was supportive in trying to help in any way he could. He even offered to provide their Golden Pledge warranty at no cost to me. Unfortunately, he also slipped in an extra $2,100.00 fee for a "roof upgrade". I didn't notice this-my fault I guess. However, at no time did **************** discuss with me any roof upgrades, neither were any roof upgrades detailed or listed n the contract. I did NOT sign off specifically on any upgrade, but I DID sign the contract. The contract was done on an Ipad type deviceand I did not actually see the whole contract very well at all and was not provided a copy at signing.I have to say, I was and am VERY pleased with the roof, the day of build and the cleanup after. I was very satisfied with this company, UNTIL I was contacted for payment of an additional $2,100.00. This additional amount raised my **** square foot roof from $13,850.82 to $15,950.82.I realize they have a signed contract stipulating I pay an additional $2,100, but I feel I was thoroughly misled regarding upgrades. I would NEVER have agreed to any upgrades as my financial situation was and is very closely budgeted. Further, no upgrades were detailed on the contract. I contacted Southern Premier accounting department asking for a detailed list of what upgrades I actually received. I have not received a response.I would like a full dismissal of this $2,100 charge. As I stated before, I was thoroughly pleased with my new roof. Now I am disgusted with how I was fooled.