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Find a Location

The Shingle Master, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforThe Shingle Master, LLC

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/19/2019

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Roofing, Roof Repair, Leak Detection, Roof Inspection, Gutters, Gutter Guards, Chimney Caps, Siding, and Windows

    Business Details

    Location of This Business
    5117 Penny Rd, Raleigh, NC 27606-9036
    BBB File Opened:
    9/5/2019
    Years in Business:
    5
    Business Started:
    7/1/2019
    Business Incorporated:
    7/1/2019
    Accredited Since:
    9/19/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 86501 for this business, issued by North Carolina Licensing Board of General Contractors

    These agencies may include:

    North Carolina Licensing Board of General Contractors

    5400 Creedmoor Rd

    Raleigh NC 27612

    (919) 571-4183

    https://portal.nclbgc.org/Public/Search

    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    7:00 AM - 9:00 PM
    T:
    7:00 AM - 9:00 PM
    W:
    7:00 AM - 9:00 PM
    Th:
    7:00 AM - 9:00 PM
    F:
    7:00 AM - 9:00 PM
    Sa:
    7:00 AM - 9:00 PM
    Su:
    7:00 AM - 9:00 PM
    Contact Information

    Principal

    • Mr. Bryan G. Yurko, Member Manager

    Customer Contact

    • Mr. Adam L. Edmonds, Member Manager
    • Mr. Bryan G. Yurko, Member Manager
    Additional Contact Information

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/11/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    I called the number and **** ****** from the shingle master came for estimate . I told him this is related to claim with ***** **** and he accepted this as claim to be submitted on my behalf .He submitted the claim and told me he is getting paid more than the total cost of the project , so I told him he can start the work for the total roof replacement the insurance company approved. He started the work while I was travelling. When I returned I found the work was incomplete ( soffits and fascia were rotten and painted without replacement) and front fascia ere cracked . The shingle were not properly installed. He told me **** will come and evaluate.**** stopped replying to messages or calls.**** came and said that I am right and he will replace things as part of the original work. On the day of the repair he told me he will send me a bill for 2000 extra . I told him this is. Within scope of work . **** showed up and was rude and told me the work is fine and I told him also the insurance company did not approve the cost . He told me it is not my job even though he commuted to deal with this as insurance claim. **** started the repair with a gut called Oscar and then he stopped and didn’t complete the work and left. And then their office called and said I need to pay. I told them you need to finish work and submit the adjusted cost to insurance they refused and tried to harass me repeatedly by Brian the owner yelling me will file a lien on your house for not paying. I told them finish your work and communicate with the insurance company the extra cost as agreed . They said it is cash proposal abd denied that this was insurance claim despite providing the evidence of their estimate submission to ***** **** and despite mentioning that soffit and fascia of the trod was part of the scope of the work they were supposed to complete as part of royal roof replacement.
    Read More

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nina R

    5 stars

    04/04/2024

    Loved the clean up afterwards and installation was quick and roof looks great!

    Local BBB

    BBB of Eastern Carolinas

    BBB Reports On

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