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ComplaintsforWestgate Imports
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I bought a vehicle from Westgate Imports on May 16th. My temporary tag expired on June 18th, with no paperwork filed with the dmv to transfer title and registration. As of today, July 8th, the dmv still hasn't received the paperwork to register the vehicle to me and the dealership is giving me the run around. I bought from a dealership to avoid dealing with the dmv, but I have dealt with them more in the last 7 weeks than ever. I just want the paperwork filed with the dmv so I can get my registration and plate.Initial Complaint
06/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Dealership didn’t disclosed that vehicle was severely wrecked. I can’t sale the suv for any decent amount due to the severe ****** report. If I would have known, I would not have purchased.Initial Complaint
01/04/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
Purchased a vehicle from this dealership 4/2021. the owner of the vehicle refuses to sign over power of attorney which won't allow us a plate nor title to the vehicle (car is paid in full by me) . 9 months later and several phone calls with no concern to rectify. Every month I have to get a temporary tag. Currently new Mgr does not comprehend that my son is driving on expired plates. I'm told... give me your number and we will call you back! Days go by and there's no call back and yet my son is still driving on expired tags. I technically don't own this vehicle since I cannot get the title. Nobody seems to find this issue important and now I'm bringing it to your attention so that maybe they can do something better!Initial Complaint
11/17/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Yes I Purchase a used Vehicle from Westgate Imports car dealer and on the day of purchase this car I was told, that it's was a Minor issue with the car and it was fix, so as I Precede with Processing..A week later I was having trouble with the car so I call and went up there and to tell them what the user was and they told me that the two people that help you No Longer work here and they filled to Resolve my user so I went had my car check out by some one else and they told this car was in a car rack and was totally out this car have a salvaged title after I did that I went back to the place and told them why did they lied to me about this car and no one couldn't Answer me are resolved this user.
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Contact Information
Customer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.