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ComplaintsforAffordable Dentures and Implants
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/18/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Do not make it right I had my teeth pulled out well broken out for dentures and thay fit temporary dentures in and never fit went back for fit and never did bones stacking through my gums and I can't were them told them ****** time about it and never did nothing about it so I haven't eaten and almost 3 month thay trim a little and send me out the door ask to see a dentist never did one nice lady try to help ***** the rest didn't want to know anything I would like to get this taken care of and see I real dentist not just shelved around I am getting hungry not a happy customer did mind taking my money ***Business response
04/12/2024
RE: COMPLAINT NUMBER21442200
Dear ************************ is in receipt of the complaint you forwarded to my office (ID # **********.
Please be advised we cannot confirm or deny this is a patient of our affiliated practice. Due to HIPAA regulations, a medical release would need to be signed prior to any information being released to an outside party. For your convenience, I am enclosing an Authorization for Release of Medical Records. (the Authorization)
You may provide the enclosed Authorization to the complainant and upon receipt of the completed Authorization we will be happy to respond to the complaint.
Thank you for your attention to this matter. Should you have any questions or concerns, please contact me at **************. My email address is ***********************************************
Sincerely,
********************************
Paralegal
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.