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ComplaintsforA Plus Body Shop
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Complaint Details
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Initial Complaint
01/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On October 31, 2022 I driven my vehicle that is a 2014 ******** **** E350 to Aplus Body Shop which is located in yard not an actually shop on ********************************************************************************* from an animal accident. It wasn't towed to the location which was claimed on my insurance. I paid $500 deductible to *************************** and he never gave me a recipe. The 2014 ******** **** E350 is fully covered by **************** *************** claimed center representative *********************** gave me a rental until my car was fixed. I had to turn in the rental on November 8, 2022 on the behalf that **************** told *************** that my car will be ready on November 8, 2022. When I called to pick my car up **************** told me that he wasn't finish with my car that he needed more time. So when I called *************** to verified what **************** said, they told me my extension for the rental have reached its maximum. When I called to get clarification on what day my vehicle will be finish he couldn't give a estimate time or date and hung the phone up without a clearly response. **************** called and told me that he had to get a light reprogrammed on December 15, 2022 and I asked why, his answer was he damaged it when trying to put on the front bumper cover a part, and he replaced the tire/rim replaced. The original parts are still on the vehicle that was claimed by **************** that he replaced. **************** told me on 12-15-22 that my car towed the ******** *********** When I called to verified it *********** (service center) said it wasn't there and the appointment is 12-21-22. When I called **************** back he kept ignoring my calls. On 12-16-22 he called and told me it was at another shop instead and I asked for recipes on the job he done **************** couldn't provide that information. On 12-21-2022 **************** driven my and he claimed on insurance that he towed it to the dealership. When I picked up my car on 12-23-2022 I noticed there were missing parts and my car vandalized.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
1408 Mcdearman St
Rocky Mount, NC 27804
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.