ComplaintsforStonegate Mobile Home Community
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Complaint Details
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Initial Complaint
08/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have complained about my refrigerator the entire summer, it’s not cooling properly and I had to throw several food out over the e tire process. They sent the maintenance men from *******, NC more than 3 times and the last time on July 7th they told me to my face I needed a new one and call the office and told them something different! I pay 700 a month in rent a mont and been here for over 2 years I have emails, text messages, and left voicemails complaining about this issue and it’s still messing up. I have two boys that live with me and have another child on the way. Myself or my children should not be worried about if the milk, or meat is good enough to eat! If myself or my children get sick that’s another issue that has to be dealt with! The freezer is over freezing and they claim it’s because of the door to the fridge not being closed but I had my uncle come check it out this weekend and he said it’s the compressor. So I just want another fridge without having to keep sending emails or keep asking someone to come check it! I just don’t make any sense for a landlord to let his renter go all summer without a proper running fridge
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.