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          Find a Location

          Medlin Hyundai has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Medlin Hyundai

              1800 N Wesleyan Blvd Rocky Mount, NC 27804-6631

            • Medlin Hyundai

              PO Box 8650 Rocky Mount, NC 27804-1650

            Business ProfileMedlin Hyundai

            New Car Dealers
            Multi Location Business

            Contact Information

            1800 N Wesleyan Blvd

            Rocky Mount, NC 27804-6631

            Get Directions
            Visit Website
            (888) 349-1434

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 32

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            Medlin Motors Inc is an automobile dealership.

            Business Details

            This is a multi-location business.

            Find a Location

            Medlin Hyundai has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Medlin Hyundai

                1800 N Wesleyan Blvd Rocky Mount, NC 27804-6631

              • Medlin Hyundai

                PO Box 8650 Rocky Mount, NC 27804-1650

              Location of This Business
              1800 N Wesleyan Blvd, Rocky Mount, NC 27804-6631
              BBB File Opened:
              5/1/1997
              Years in Business:
              32
              Business Started:
              7/1/1992
              Business Incorporated:
              4/15/1996
              Type of Entity:
              Corporation
              Alternate Business Name
              • Medlin Motors Inc
              Contact Information

              Principal

              • Mr. Jeffrey L. Medlin, President

              Customer Contact

              • Mr. Jeffrey L. Medlin, President
              • Mr. Don Brady, General Manager
              Additional Contact Information

              Fax Numbers

              • (252) 212-0373
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              7 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/14/2024

              Complaint Type:
              Product Issues
              Status:
              Unanswered
              Purchased a vehicle service contract with new vehicle on 5/16/22. The total amount is $2,488.00. I purchased a GAP addendum for $1,000.00. I purchased a protection plan for Zurich of $699.00 and $899.00. I have formally requested a cancellation and disbursement of these packages in writing in the following dates: I have attempted to contact the dealership multiple times via e-mail on 4/23/24, 4/27/24, 5/2/24, and 5/7/24. I was responded to once originally on 4/24/24, asking for mileage on the vehicle. I responded immediately and have received no further communication since.
              Read 6 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Sarah H

              09/20/2021

              My husband and I bought a Hyundai which had a window sticker on the window which clearly stated that the car had Sirus Radio on it. They went out to the car to activate it while we were in the sales office. Only AFTER we came out of the closing were we told the car didn't have the radio, We travel a lot and don't listen to AM/FM radio - EVER. They would not add another radio to make the deal what it was thought to be, and were very hateful towards us. The car did not have floor mats either. And we had to push for two months to get a second key. They don't care about the customer - or honoring the deals that they make.

              Medlin Hyundai Response

              09/20/2021

              As most dealers do, we use a third party on used vehicles to include the vehicle equipment and buyers guide on the windows. These are vin decoded based on the vin. Some of the models use the same equipment list like they use the same owners manual if your car is equipped with it. We certainly would never include anything on any vehicle intentionally or deliberately to sale any vehicle to anyone. We immediately reported the issue to the third party to resolve.
              As preowned vehicles go, we sell them how we receive them and not all used vehicles come with matts or 2nd keys. However, to accommodate them at our expense, we bought them matts and paid for a 2nd key, no cost to them.
              We regret any confusion this matter may have given and at no time were we ever hateful or showed any disrespect. We VALUE every customer.
              Also the customer had the vehicle overnight and day before it was purchased.

              Customer Response

              09/20/2021

              Yes, they did give us mats, but not for the entire car, only the front seats. And the key issue became a battle that lasted over two months. But they are correct that these two items got resolved. The MAIN issue is the radio. We could not have look at, driven, or even thought about buying a car without the good quality Sirius radio. Our salesman knew we had to have Sirius, and while he turned us over to the finance man he was in the car trying to get the radio turned on by Sirius. When he found out it was not possible on our car he did not break in the final paperwork, but only told us AFTER the car was ours. We did get treated rudely by the sale manager in the glassed in office on the floor. We wanted them to install a Sirius Radio but they have never made this right.

              Local BBB

              BBB of Eastern Carolinas

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