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ComplaintsforBass River Shoes
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Complaint Details
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Initial Complaint
01/03/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I purchased an ********* ******* Womens Black Fashion Boots Size 7.5 (JG-*******) from this seller's online shopping website on Dec 10th, 2020. The order number is ***** and it cost $307.99 USD in total. The seller guaranteed 100% for every item in the website. I didn't have a chance to identify the shoes due to the two-year pandemic. Recently I went to the ********* ******* store and the staff confirmed the shoes from the website were fake. I sent the seller an email on 12/25/2022 but didn't get any response so far. Now I have to request a return. I would like to return the product and get a full refund.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.