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            Business ProfileSpangler Drain and Rooter

            Plumber
            BBB accredited business

            Contact Information

            561 Railroad Ave

            Rutherfordton, NC 28139-2728

            Visit Website
            (828) 202-1473

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 1/5/2024

            Years in Business: 2

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Products & Services

            Drain Cleaning
            Hydrojetting
            Leak Detection & Repair
            Water Heater installation
            Residential plumbing repairs
            Water Damage

            Business Details

            Location of This Business
            561 Railroad Ave, Rutherfordton, NC 28139-2728
            BBB File Opened:
            12/21/2023
            Years in Business:
            2
            Business Started:
            5/13/2022
            Business Started Locally:
            6/9/2022
            Business Incorporated:
            5/13/2022
            Accredited Since:
            1/5/2024
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 36026 for this business, issued by Plumbing, Heating & Fire Sprinkler Contractors Licensing Board, NC

            These agencies may include:

            Plumbing, Heating & Fire Sprinkler Contractors Licensing Board, NC

            1109 Dresser Ct

            Raleigh NC 27609

            (919) 875-3612

            https://www.nclicensing.org

            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            4
            Alternate Business Name
            • Spangler Drain & Rooter, LLC
            Business Management
            • Ms. Jessica Spangler, Owner
            • Mr. Carl Shawn Spangler, CEO/Owner
            Contact Information

            Principal

            • Ms. Jessica Spangler, Owner
            • Mr. Carl Shawn Spangler, CEO/Owner

            Customer Contact

            • Ms. Jessica Spangler, Owner
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Chiplon W

            05/20/2024

            spangler replaced our outdoor water line to the meter in December through a contract with Homeserve. In the process they get my sprinkler system lines in two places. They SAY that I told them not to fix it. I would never tell someone not to fix what SPANGLER damaged. They additionally had to come back and repair the line at the water meter. Everyone except Spangler have said the contractor should repair what they damaged. Spangler has said they would repair the two cuts in the lint. But, THEY WOULD HAVE TO CHARGE ME. From the experience with Spangler, I'll never have them on my property again. I'll have a reputable firm do the repairs and I will gladly pay them a reasonable a.ount.

            Spangler Drain and Rooter Response

            05/21/2024

            We were unaware of his underground sprinkler lines as we were not told they existed prior to our excavation of his water line and therefore cannot be held responsible for damaging something underground we were not told about prior to digging. Considering that we did offer to repair it but there would be a cost associated.

            Spangler Drain and Rooter Response

            05/21/2024

            **************** was made aware before repairs began to have his private utilities (sprinkler lines) marked or they may be damaged as we don't know where they are underground and therefore are not responsible for them. He declined to do so after we brought it to his attention that they may be damaged since you cannot know where they are underground without proper location service to identify them. He was informed we would not be responsible nor would his insurance pay to repair and he still choose to have us proceed. We went beyond the call to recognize this may occur and inform him and allow time for him to have them located to prevent this occurrence and still he declined and asked us to proceed.Once it was apparent the sprinkler line was damaged we offered to repair it for cost and again he declined. ****** later he then asked us to return and repair for free.

            Local BBB

            BBB of Southern Piedmont and Western N.C.

            More Info on Local BBB

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            BBB reports on known marketplace practices.

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