ComplaintsforRidge Concrete Construction LLC
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Complaint Details
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Initial Complaint
05/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I, ****** ******* entered into a written contract with Brad O*** (Ridge Concrete Construction) on 12/9/2021 regarding the installation of new Concrete patio/walkways/driveway and a large "sunken firepit". The written contract was signed and agreed upon by both parties for the ammount of $28,500.00. (All inclusive, i***tified in bid proposal) for completion of work done at the homeowners residence. On 2/11/2022, the job was paid in full with cashiers checks. After several weeks of normal usage, some areas of Concrete work have been documented (failing ie: ridge caps on top of firepit breaking, unsecured and unable to perform in this application, fire bricks and the interior of fire pit are breaking and no longer adhered in place. Drainage pipe not withstanding heat and melting shut. Areas of the retaining wall are missing grout.) All these concerns were brought to the attention of the owner (Brad O***) of Ridge Concrete Construction regarding structural failure. Some of which do pose a liability to patrons. When the matters were discussed between the (2) parties, a plan of action was put into place. Ridge Concrete Construction began trying to rectify the failing structure with a brand new product, one that had not been tested or approved for this specific application. Ultimately, this product did not meet the standards and ability to perform, functionally, for a job that costs $28,800! After several attempts at fixing the problems, there are ongoing issues that will affect the long-term performance of this project. Brad O*** and Ridge Concrete Construction are unwilling to provide services that will complete the job, and make the Concrete structurally sound and safe for use. This work is very new, and as discussed, should not be failing this soon after "completion". All supporting documents and receipts of payment are available upon request.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.