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Find a Location

Food Lion, LLC has 286 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforFood Lion, LLC

    Grocery Store
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.36/5stars

    Average of 44 Customer Reviews

    Customer Complaints

    65 complaints closed in last 3 years

    24 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Food Lion, LLC has 286 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      2110 Executive Dr, Salisbury, NC 28147-9007
      BBB File Opened:
      3/1/1971
      Years in Business:
      67
      Business Started:
      7/1/1957
      Business Started Locally:
      7/1/1957
      Business Incorporated:
      1/7/2000
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Bloom
      Business Management
      • Lee Ann Rissler, Manager of Customer Care
      Contact Information

      Customer Contact

      • Lee Ann Rissler, Manager of Customer Care
      Additional Contact Information

      Fax Numbers

      • (704) 630-9724
        Primary Fax

      Phone Numbers

      Customer Complaints

      65 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/09/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I go into food lion to get a money order. Lady ask me how am I paying cash or debit. I say debit because Im not using cash to pay Im using Apple Pay. I proceed to pay the payment goes through and the cashier tells me oh they didnt ask for your pin so we have to refund it, it has to be a debit card. But yet the receipt says approved US Debit. I was even told it says US Debit because it wasnt a debit card used which makes absolutely no sense whatsoever. So now I have to wait up to 2 weeks just to get my money back so I can purchase a money order and pay rent. Now I get late fees added to my account all because a cashier that didnt know what they were talking about or doing.
      Read More

      Customer Reviews

      44 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lindsay C

      1 star

      07/14/2024

      I would reach out to customer service but the link on your website doesnt even work. Im so unhappy with Food Lion as a company in general the least that you can even do is make sure that your website works. But there are just so many things wrong with your company down to a micro level. After my last experience with your store, I dont think Im gonna shop there anymore. I dont understand why I should give you any more of my money when yall dont act like you care at all. You have horrible reviews online a 1.5 star rating on ****** and yall just dont seem to care or do anything about it. The worst part is it really reflects negatively on ************************ where your company is from I also live in ********* and its pretty bad when I have to shop at other grocery stores because your local grocery store cant even take the time to get your order right or give you products that are not expired or any of the other Plethora of reasons why your company just *****.

      Local BBB

      BBB® of Central and Northwest North Carolina

      BBB Reports On

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