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Find a Location

Built Green, Inc. has 1 locations, listed below.

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    Business ProfileforBuilt Green, Inc.

    Home Builders

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    PO Box 1345, Salisbury, NC 28145-1345
    BBB File Opened:
    12/10/2013
    Years in Business:
    12
    Business Started:
    12/1/2011
    Business Started Locally:
    12/1/2011
    Business Incorporated:
    10/13/2011
    Licensing Information:
    • This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    Type of Entity:
    Corporation
    Business Management
    • Mr. Clay Maready, President
    Contact Information

    Customer Contact

    • Mr. Clay Maready, President
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Find the right home builder for you

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/03/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I hired Built Green to build me a house in April of 2020. After waiting months for them to start they started in November of 2020. It took them until February of 2021 to finish the frame work. In the contract it does state the it will be up to six months from the time the frame work passes inspection to complete the house. In May they told me I’m 30 to 45 days to Completion and that would put me to July. Now they tell me sometime in August. Every time I speak with them I get an excuse. They will blame someone else for the set back. For the past 4 weeks I have been asking about when the septic tank will go in and they tell me oh this week and the week goes by and nothing has be done. The same goes for the power I have been waiting for 3 weeks for the power to be run to the house. I have text the owner Clay and he hasn’t returned my text in over a week and he doesn’t answer my calls either. You can’t leave a VM because the box’s is full. I need help!!

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Linda H

    1 star

    03/14/2023

    Built Green sold us an Energy Star Home which they are not licensed to build. We signed a contract April 2018 and they did not obtain a Certificate of Occupancy until March 2020. Although they obtained a COO, the house was not built to code and required us to terminate their contract and hire another builder to correct and complete the work. Several items were not completed per North Carolina Residential Construction building code or manufacturers instructions. We had everything corrected, at our expense, which delayed moving into the house until November 2020. Items needing correction: 1. Cement board siding installed with cement poured over bottom of cement board 2. Flashing not installed 3. Shower leveling compound had twigs, acorn tops, and small pebbles in it 4. Barge rafters not properly fastened 5. Hot water heater was too small for house 6. The roofing was improperly installed and had to be replaced 7. Plumbing leaks 8. Standing water and mold in crawl space 9. Green board not installed as per contract and code 10. Waterproofing to grade was not done 11. Missing house wrap and sheathing on dormer leaving insulation exposed 12. No insulation in some areas 13. Ceilings on front and back porch was not installed per manufacturers' instructions 14. Sidewalk drained toward house 15. Siding on house had to be repaired 16. Trim in garage was not completed 17. Grading was not correct and caused water to flow towards the house 18. Exhaust Vents from bathroom and laundry room were not attached to outside vents 19. Several items listed in contract were not completed such as: correct finish on front of house, window shutters, PVC under drive 20. Contract we signed was changed after we signed and was submitted to the bank without our knowledge We filed suit & were awarded treble damages, court cost, and legal fees. However, we had to settle for less than 25% of the judgement due to the builder's financial issues. (Had to choose 1 star to list this with BBB.)

    Local BBB

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