Business ProfileforFind X Designs, INC

On 3-8-22 I ordered 4 pieces of fabric from Find X Designs for $56.56 with my *************** card. I received a receipt. I was to receive it in about 8 days. The Tracking # & info provided to me never showed that the pkg ever left their PO. I called several times, they tried to find it. Once they said it was delivered to my neighbor who then gave it to me!! That was totally false & was confirmed by my neighbor. They told me I should file on the insur. thru the PO but PO told me the shipper had to file for reimbursement since it was lost in the mail.. I asked if, since it had been so long, could they just send me a replacement pkg. since I really wanted that fabric. One person told me they still had the fabric but would have to ask the owner. Another person told me they had no more of the fabric so I asked for my money back. It had been over a month since I ordered it. She said she had to ask the owner. No one ever told me any remedy that the owner decided on. I felt like they were just putting me off & didn't want to deal with it. I called 4-12-22 & talked to ****************** who said she sent me an Email 5 days earlier. The Email said they had to get forms from the PO to file on the insur. Getting the forms would take 7 days. She said they would keep me informed. I asked if they would just refund my purchase price but she said they had to wait to get the insur. money from the PO before they could refund my money. I asked if they could send me a replacement pkg but she said the fabric was "OUT OF STOCK"! I had checked the website & it showed 3 of the 4 pieces were in stock. I asked if she would check for me but she said, "NOT NOW, WE ARE BUSY. WE HAVE A BUSINESS TO RUN"! She had been very curt to me & very uncooperative. I said "but I am a customer & you have not treated me or my issue very well & I had been very patient & that she had been rude"! She said that she had other things to do, thanked me for calling & HUNG UP ON ME! I have waited too long!