ComplaintsforAguilar Concrete LLC
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Complaint Details
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Initial Complaint
06/17/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We hired Aguilar Concrete to put a patio around our pool. The job was completed in May and was done very well, however, it is very slick. We've already had one person fall and I've contacted Carlos and his office, Donna, to come check it out and redo the job. We paid for a non-skid coating. My response from them is to pay another $600 with no further info or guarantees. The job was $12,000. I was told by both company reps that my only option was to go through his insurance company but neither will give me that information. I just need the job done right so we can enjoy our new pool. This is a great risk to all who walk on it. We were very fortunate the f person who fell already wasn't seriously injured. I have all correspondence on text messaging. Thank you, ***** ****
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.