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ComplaintsforGY6 Store/ Best Deal Motorsports
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Complaint Details
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Initial Complaint
07/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Bought a swing arm brace for a GY6 off of this stores **** store. Withing a day of it being installed, the rearward most exhaust mount snapped due to poor welds in the part. I messaged this store and it's owner regarding the problem, and they refused to answer after multiple attempts to reach them. It was not until I opened a warranty complaint with **** did they respond. Claiming the part was installed wrong (it was not, I build and race motorcycles for a living and sponsor race teams in both wera and ama). They refused a refund or replacement, stipulating no warranty implied. However this faulty part they sold caused damage to our pit bike by breaking the exhaust. Negligence on their part to provide a good working order part, they are liable.Business response
07/28/2023
Sold over **** of this part! No one else has ever complained!
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.