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Find a Location

Sauls Motor Company, Inc. has 1 locations, listed below.

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    Business ProfileforSauls Motor Company, Inc.

    Imported Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Sauls Motor Company, Inc. sells used vehicles.

    Business Details

    Location of This Business
    304 Fareway Dr, Smithfield, NC 27577-3108
    BBB File Opened:
    11/1/1997
    Years in Business:
    41
    Business Started:
    7/1/1983
    Business Incorporated:
    2/7/1986
    Type of Entity:
    Corporation
    Business Management
    • Mr. Doug Sauls, President
    Contact Information

    Principal

    • Mr. Doug Sauls, President

    Customer Contact

    • Mr. Doug Sauls, President
    • Ms. Kathy Bass, Public Relations/ Custome
    Additional Contact Information

    Fax Numbers

    • (919) 934-8227
      Primary Fax

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/09/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I purchased a car from Sauls my down payment was $2500 and I paid $499 for tags tax and title and I never received my tags on the 22nd day after purchasing the car from Sauls I was driving down the highway and the car catch fire and burned completely leaving me without a car no money back or anything! I went to Sauls and told him what happened and all he was worried about was the settlement money! He never tried to help me with the situation now he says that the process between me and the insurance company was taking too long so he called them and lied and settled without me knowing! So Im still without a car and my money but he was paid out by insurance which was just enough for the car to be paid out! I honestly think he went this route because Sauls know that Im young 19 years old and he took advantage of me! I was taking the car back to the lot every week to get things fixed on it! 2 days before my car caught fire I took my car to Sauls and the mechanic drove the car and told me that there was a strut that needed to be replace in the car but had to order the part! But I have nothing not a car nor my money back and this isnt fair! All my paperwork and receipts from the purchase of the car was in the glove department in the car but the car burned completely everything was ruined!
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Misty M

    1 star

    06/14/2023

    Worst experience ever. Bought a car and it broke down over and over. When the engine went out my loan was sold to a credit company leaving me with nothing! The point of buy here pay here is protection on both ends! As well as asking me about my PERSONAL business. Relationships. The car I bought had been glued back together just long enough to get it off their hands. Dont buy a car here!

    Local BBB

    BBB of Eastern Carolinas

    BBB Reports On

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