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ComplaintsforTreweek Construction, Inc.
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Complaint Details
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Initial Complaint
05/23/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We signed papers on our new construction home in September 2020, with an estimated completion date of April 2021. We actually closed on our new construction home at the end of August 2021. At that time the home was still not complete, but we had already been without a home for months due to a blown timeline (this was not due to Covid, they didn't even break ground until Jan/Feb 2021). We moved in with a Certificate of Occupancy. We requested that funds be withheld at closing, but his attorney told us they do not do that, so we were left with a signed 4 page punch list that is still incomplete. Items include but are not limited to an uneven driveway, outdoor shower that has yet to be installed, trees planted based on HOA requirements, doorbell incorrectly installed so now is completely deactivated, missing deadbolt to exterior door, walls painted with incorrect sheen and/or spots left on walls, unfinished trim that was just painted over or not painted at all, windows covered with sealant, missing screens, a spot from a water leak that was not correctly finished, light switches that go nowhere, stain spilled on front porch leaving large discolorations, cuts/pencil marks on all of the wooden stairs and a staple coming through the transition that was just hammered down "for now" until stairs are repaired, etc. There was also a propane leak from the wall to stove connection that was caught 4 months later, after we were living in the home, causing the gas tank to deplete. A sewer line was severed causing the downstairs to completely flood and need replaced, which they did, however, we have yet to receive compensation for the personal items that were destroyed. There is little to no communication about repairs. We have "gone over the punch list" multiple times, with little to no follow through after 9 months. Items that were repaired, were either incomplete or sloppy and needing redone.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.