ComplaintsforHot Asana, LLC
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Complaint Details
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Initial Complaint
06/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I posted a post on my private FB profile about a movie which does not mention anyone other than the movie in reference. ******** (the owner) stalked my FB page through a mutual acquaintance and assumed that the post I made was about her family, which it was not. She ended up revoking my membership and made some nasty statements about my character as a result. When she revoked my membership, I still had 161 practices left of my 365 class package and had asked for the money to be reimbursed to me. Since I'm not cancelling my membership, she is revoking it I deserve to be reimbursed for those 161 practices that I'm not able to use; which totals $1,102.85. She said that the only way she would return my money is if I give her more money which would be non-refundable. I declined paying her additional money and told her that she can still reimburse me without having to charge me an additional cost. She has stopped communicating with me and has zero intention of reimbursing me the money I'm due. This is an unethical way to run a business and behave in general.Initial Complaint
03/04/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
On 1/12/2020 I purchased twenty hot yoga classes (no expiration) for $220.00 at Hot Asana (8128 *****************************************************************************************. Since then this location, local to my residence, closed. On 2/22/22 I requested a refund from *****************, the founder/owner as the service/product I purchased was unredeemed and is no longer available. She denied my request and offered online classes instead of hot yoga classes. I am requesting your help to receive a full refund of $220.00 for the unused hot yoga classes that I purchased, that are no longer available.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.