Business ProfileforHawkins Appraisal Service

I paid Mr. H****** in advance for a real estate appraisal. Prior to receiving payment, he was in regular contact. Afterward, he became difficult to reach and has not provided the appraisal or a refund over a month later. When he does respond, it's always with some excuse and a promise that he is "finishing up" and will provide the appraisal soon. July 8: Mr. H****** emails my attorney that he has inspected the properties and "should have these finished this weekend or sometime Monday." I tell him I will mail him a check in advance, as required. He writes me "No problem I'll have them ready to send." July 12: Check mailed. July 18: Having received no further communication from Mr. H******, I email to confirm he received my check. He responds "Yes I did and I’m finishing up your reports. Thank you" July 19: My bank shows the check has been cashed. July 28: With no further communication from Mr. H******, my attorney emails him to ask for an update. Aug. 2: I leave Mr. H****** a voicemail. He responds to my attorney's 7/28 email: "Working to finish up. Sorry was under the weather last week and some family members." Aug. 4: I email Mr. H****** asking for a specific date by which he will have completed the appraisals. Aug. 9: With no further communication from Mr. H******, my attorney again emails him requesting an update. He responds that he has moved offices and had difficulties with his internet, but will "finalize some odds and ins on reports and send to you later this week." Aug. 15: With Mr. H****** again having failed to deliver by his stated time, my attorney emails him to inform him that if we do not receive the appraisal or refund by COB 8/19, we will file a BBB complaint. Aug. 17: Mr. H****** responds to the email from two days prior: "Sorry the new office was a nightmare setting up... I will be working to get reports emailed by EOB tomorrow." Aug. 20: With Mr. H****** having failed again to provide the appraisal, I file a BBB complaint.