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Complaint Details
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Initial Complaint
03/27/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
Shipped me a box with a slip with a hand written note saying contact for refund instead of the product I ordered onlineBusiness response
06/20/2023
Good afternoon,
The package sent that said please contact for refund was sent out because we were out of stock of the item. This item has been refund the date for the refund is 3-21-23. Please for any future issues contact us first instead of the BBB so we can get all of this handled quickly for you. We appreciate your business and apologize if there was ever any confusion.
Thank you
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Contact Information
2100 W Front St
Statesville, NC 28677-3676
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.