ComplaintsforStancill Home Repair
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Complaint Details
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Initial Complaint
07/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I initially hired, via ***** List, Mr Stancill to patch a leaky roof. He did an adequate job so I decided to use him to repair a leaking exterior door seal. He informed me that I’d need a complete door frame to which I concurred. Everything seemed fine until a storm blew water around the seal onto a wood floor. I initially thought that I possibly hadn’t locked the door with the deadbolt. Sometime later another storm blew water around the seal. Further investigation revealed that the door wasn’t seating properly against the seal which allowed leakage when the water was blown against the door. Subsequent storms have blown water around the faulty seal resulting in water leaking through the floor onto the ceiling in the room below. I contacted Mr Stancill via text message. He stated that he’d be out the next day or the following week. That was the last correspondence that I’ve received him. I’ve attempted to reach him via text, phone call and the ***** list app. To date I have received no response. Mr Stancill not only delivered a faulty result he has gone back on his word to address the issue.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.