Business ProfileforThe Royal Flush Plumbing, LLC

On August 11, 2022, I hired The Royal Flush Plumbing LLC to clear gutter drains at my residence that were partially blocked. the Plumber (Frank) spent a little over an hour at my house. He then stated that the drains were cleared and verbally guaranteed his work for six months. He charged $1003.13 for the work, which I paid in full. Two days later, there was a heavy rainstorm, and it was apparent that the drains were more blocked than before his work. I have videos of the blocked drains backing up. At that point, I noticed that one of the downspouts that he had supposedly cleared had not even been worked on - the ground was not disturbed. I contacted Frank and he agreed to come back out and correct the problem. He did not call or show up at the agreed date/time. It has now been over a month, and I have a long record of text messages (and there were also a number of non-recorded telephone discussions) wherein Frank either gives an excuse for not coming out (for instance, both of his trucks broke down twice) and there were also a number of simple no-call no-shows, where he agreed to come out and then did not show or call. He no longer responds to my text messages or phone calls.