Business ProfileforElectech, LLC

A company named 24/7 **************** installed a 30 amp transfer switch in my home in 2017 to send power from my large portable generator to my home. All was fine. 24/7 sold out to Electech and in 2019, I inquired as to whether I should have had a 50 amp transfer switch installed since my generator did have that capability. *****, the owner of the company informed me that I would have more power and I requested Electech convert my 30 amp to a 50 amp. I have never used this service since it was installed after the last hurricane. On 17 March 2023, another electrician arrived at my house to convert my propane water heater to a standard electric water heater. This electrician informed me that this 50 amp service was not safe and that I had 240 volts being sent from my house to the transfer switch and the plug on my generator was referred to as a "suicide plug". I should be able to leave my generator outside of my house, plugged in, and in the event of power loss, manually turn off the main breaker to the house and then start generator for power; however, if I plugged my generator in while power is on from pole, I would be electrocuted and generator destroyed. Contacted Electech immediately who sent their "Senior Electrician" who agreed installation was unsafe, and sent pictures to *****. I've gave Electech 7 days to contact me with a resolution to this problem but no action was initiated. Contacted Onslow County Inspections, spoke with Deputy Director who informs me that no permits have ever been issued for this address and advised me to file a complaint with the ** Board Examiners of Electrical Contractors, which I have done and am awaiting the results of their investigation. Have contacted another electrician I know to be reliable, advises he can correct entire situation for a cost of $1000.00. Request Electech pay $1000.00 to correct the installation. The initial charge was much more than this.