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Find a Location

Jared Miller Roofing has 1 locations, listed below.

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    Business ProfileforJared Miller Roofing

    Roofing Contractors
    Suspended BBB accredited business

    Current Alerts For This Business

    Accreditation Suspension:
    On 07/12/2024 accreditation was suspended due to a failure to address marketplace disputes quickly, professionally, and in good faith. The matter will be reviewed by the BBB's Board of Directors at its next meeting.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    4285 Reid Rd, Tobaccoville, NC 27050-9573
    BBB File Opened:
    1/31/2019
    Years in Business:
    6
    Business Started:
    5/22/2018
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Jared Miller Roofing & Construction
    Business Management
    • Mr. Jared Miller, Managing Member
    Contact Information

    Principal

    • Mr. Jared Miller, Managing Member

    Customer Contact

    • Mr. Jared Miller, Managing Member
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/14/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Jared Miller Roofing has left our *************** job in an incomplete state. He continually uses excuses to not be at the job site, & is not communicative about timeline & next steps. We now realize Jared cant complete the job in a reasonable time or at the quality level promised. He has not done any work since 1/8/24.Quote signed: 7/22/23 Check paid: $16,840 so far 7/24/23 Work start: 11/20/23 Jared working on job site: 11/29/23; 1/8/24 Re-roofing started on 11/20 by a subcontractor who was completely uninformed about the job. Jared was in **, not on the job site. Jared shared none of this information ahead of time. The sub crew used incorrect materials which had to be corrected. The roof was re-shingled in 1 day, however, repairs are still needed almost 4 months later nails driven into finished interior space, vents need to be moved & replaced, roof ridges unfinished, trash remains on job site. He guided us to use polycarbonate that was too thick to conform to the skylight properly. We wrote to him with concern that the material would be in too much tension, & offered a test piece. He reassured us it would be fine. When he attached the polycarbonate to the custom flashing 1/8, it ripped the screws out of the roof decking & pulled up shingles. He had every opportunity to review the original design, disassemble it, take measurements, etc. He did none of these things to properly prepare for the job. After this happened, we agreed to use fiberglass instead (as per original design). Jared said hed purchase the fiberglass 2/21. When asked of the status a week later, said he did not have the $ to buy it & requested we do so, or give him the $. This is something that we are not willing to do as implementing the wrong material was his mistake. Last contact from Jared was 2/29/24. We have requested a response from him twice on 3/5 & 3/7.The skylight sits incomplete, unsealed with a tarp over it. Repairs to the roofing are still needed as stated above.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB® of Central and Northwest North Carolina

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