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ComplaintsforApex Paving
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Complaint Details
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Initial Complaint
04/02/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
They Sealed my Parking Lot ***************** Coming into my Business, and it came off within 2 days after they sealed it, and they didn't seal the cracks before sealing the parking lot area, and they sprayed my building with their sealer, and they told me it would come off, well if it was going to come off my building, the sealer came off my parking area. Every time it rains more comes off. They did the job March 4th, 2024... I have asked them to pay me back in Full for their Sorry ******** have been told by other Sealing Companies, that they water their product down and they should have never sealed it, until warmer weather, but they talked me into it because they said they had a half of tank left and since they were across the street doing another job, they could do it cheaper... and boy was I screwed!! & It was Cheaper!! The product and their Employees.... I was giving them time to pay me back, but they said they weren't going to.... I just don't want them to do this to someone one else and take their money! Please let folks know about this company & not to use them!Business response
05/08/2024
This is **** one of the owners of Apex paving, we have recently contacted the customer we had did the work for and we resolved the complaint with a partial refund of $2000 at customers request, ive attempted to contact the customer to make sure that he has received the check that we have mailed, and Ive been unable to get in contact with him, we are more than willing to address this complaint and do whatever is necessary to resolve this matter
Sent from my iPhone
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.