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Find a Location

Travis Roofing & Guttering has 1 locations, listed below.

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    Business ProfileforTravis Roofing & Guttering

    Roofing Contractors

    Current Alerts For This Business

    Misuse of BBB Name and/or Logo:

    This business has a history of violating BBB’s name and logo policy and has falsely stated BBB accreditation (or membership) or referenced BBB’s name in an unauthorized manner, despite BBB’s efforts to get the business to cease using BBB’s trademark. This use of BBB’s trademark constitutes trademark infringement and is a violation of trademark rights of the International Association of Better Business Bureaus, Inc.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    9241 N Highway 10, Vale, NC 28168-8580
    BBB File Opened:
    3/25/2003
    Years in Business:
    22
    Business Started:
    1/1/2002
    Business Started Locally:
    1/1/2002
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    3
    Business Management
    • Mr. Roger Travis, Owner
    Contact Information

    Principal

    • Mr. Roger Travis, Owner

    Customer Contact

    • Mr. Roger Travis, Owner

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/12/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Mr. ********************** was called to my house on 12/26/23 to provide care to my roof for a leak. He has dont prior work on my house in October 2023 so I called him thinking maybe this other work was connected. He told us this new repair of sealing the roof would be covered since it was raining and may not take. When a rainstorm occurred the other week we noticed there was still a leak occurring and contacted him about to which he tried to charge us additional money for the repair he said would be under warranty with him. On top of that he came to my house unannounced and repaired another issue without permission or disclosure to us and then tried to charge us for that repair through this contact even though we contacted him like he ask that night and he never mentioned payment. He refused to provide an invoice for the sealing of the roof on 12/26/23 and is unprofessional in all contacts after receiving his payment.

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kristina B

    1 star

    04/10/2024

    Do not waste your money. Travis charged us $1200 to fix the leaks on our roof. Come to find out he charged us that to put 4 tubes of caulking on our roof and of course it didnt even fix the roof. He then told us it was a different issue and he could fix that issue for $700 more dollars. We had other companies come out to look and its going to cost us $1300 to have it properly fixed. The leak should of been fixed correctly and for free seeing how their work was still under warranty. They are liars and con artists and do not know how to properly do the job they are claiming to do.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

    BBB Reports On

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