ComplaintsforLowerys Masonary
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Complaint Details
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Initial Complaint
07/23/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Hired *********************** to pour an 18x40 concrete pad on July 18, 2024. He also recommended putting in grates to help with flooding during rain. He quoted $4,200 without 2 grates and $4,600 with 2 grates. He stated he could do the job the next day, July 19. I called him the evening of July 18th to ask him about doing the job on Monday July 22nd to which he stated he had already paid for the concrete and had to do the job on the 19th. *********************** showed up at 7am on July 19th and started the job. During the process of doing the job there was concrete splattered all on my house (wood siding) and my glass sliding doors. My brick steps were splattered with concrete also. A gap was cut in to a sidewalk (previously installed) and the corner of the sidewalk was broken off and left that way. The grate that was meant for that gap in the sidewalk was never installed. The 2nd grate was left covered in cemented tape. Chunks of concrete were left everywhere. Workers came Monday July 22nd to remove boards and beat concrete off the boards all in our yard. There was never any sort of cleanup by ***** or his crew. ******************* a job that same Monday for my neighbors and I asked him was he returning to finish the job at my house to which he replied "yea, I'm gonna come there after this". He worked at my neighbors for 2 days. He never came back to my house. I called and he refused to answer. I text ***** asking if he was coming to finish the concrete and grates at my home and he text back he had an emergency. I replied "Tomorrow then?" And ***** never responded. The concrete is not level and holds water and the grates and gaps are not finished.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.