ComplaintsforWake Forest Auto Spa, Inc.
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Complaint Details
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Initial Complaint
02/07/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
On Sunday January 30th I took my 201/2 Mazda 5 just for a wash. First I didn't realize it would be $23.00 for a wash only but went ahead because they are the only ones around. I watched my car start to go through the tunnel and the water knocked some plastic pieces off of the frame on the windshield and the guys cleaning my car laughed like it was so funny. They struggled to out the pieces back on, and when I walked out to my car was was poking up in the air and the other was gone. There was a guy there still drying off my car and he shut the sliding door and I got in to drive off. He did not shut it well and the door opened and slammed shut. This was the 2nd time I've used this place and I was not satisfied with the first time either. The first time the vacuuming job was terrible. There was still lots of sand in the carpet from the beach and they didn't wipe anything down and the inside of the car was dirty. I had to insist on a wipe down of the console. Do not use this business. They are awful and do not respond to complaints. I've wrote letters and called the office. No one responds.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.