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Find a Location

Sole Dimensions, LLC has 1 locations, listed below.

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    Business ProfileforSole Dimensions, LLC

    Health and Medical Products
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/22/2016

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We help you find a footwear solution that relieves painful or disabling conditions of the feet and maximizes your sports performance.

    Business Details

    Location of This Business
    1021 Forestville Rd Suite 104, Wake Forest, NC 27587-6090
    BBB File Opened:
    9/19/2014
    Years in Business:
    15
    Business Started:
    7/31/2009
    Business Incorporated:
    7/31/2009
    Accredited Since:
    9/22/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Ellie Penner, Member Manager
    Contact Information

    Customer Contact

    • Ms. Ellie Penner, Member Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/21/2021

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I went in due to foot pain and reading positive reviews thinking they had experience as per their category. (I drove from near Virginia for this) My first sales person was ****** and she told me I had a few shoes to pick out, didn't measure my foot or test for anything. She told me I had 14 days to return for a full refund and I could test them walking around the local store in which I did and experienced terrible foot pain but they were closed so I had to wait to go back. Upon returning I was greeted by an older woman with a bitter attitude and said I could not return the shoes as promised by ****** after only testing them for 20 minutes in the local ****** ******. They kept the faulty shoes and inserts so I filed a dispute with my credit card, only to have them reverse it and charge me again but now twice! This has been over 2 months now and no refund, no product and the owner "******" has a terrible attitude aimed at resolving the matter. $219.76 is owed to me as per transact
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Eastern Carolinas

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