ComplaintsforTuten's Heating and Air
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Complaint Details
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Initial Complaint
09/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Paid this man to fix my a/c he was paid up front cause he told me it had to be paid up Front and the remaining $250.00 would be paid after the job was completed in 2 days I have messages and receipts of everything this man never showed up and I told him I want my 725 dollars back waiting on him my **** dollar dog died and he assured me it would be done before I gave birth it has been excuse after excuse when I asked for my money back I have messages as well.Initial Complaint
12/09/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I paid Mr. ***** 600 in cash to begin the work on my HVAC unit which had received prior approval through my home warranty. This money was paid December 8th of 2021. It is now December 9th of 2022. I've contacted him on numerous occasions to ask when he would be coming to begin the installment. There was always a reason as to why he was unable to . After about 6 months of getting nowhere I requested my money back and he lied on every occasion as to why he would have a hard time doing so. Falsely accused another business of holding the funds, stated he was waiting on a check from a company that oversaw his agreement with me alongside many more lies. He sent a 300$ payment on May 26, 2022 but nothing since other than more excuses as to why he can't return my money. The home warranty which he was authorized to perform the work through has since expired with his name attached and therefore the funds approved for that service have expired. This has cost me a great deal. I'm asking that Mr. ***** refund me the still owed amount of 300$ and in addition the cost of my home warranty.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.