ComplaintsforJones & Sasnett, PA
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Complaint Details
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Initial Complaint
04/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Spoke to *****************, nobody told me that they wouldnt be able to take my case and that the $200 consultation fee would be a waste. I was told it would be able to come off the bill to retain him if I decided to hire him. So a $750 fee to retain him and that $200 consultation fee I already paid will come off, leaving me $550 to retain him. Any lawyer *** spoke to since, immediately cuts me off when I begin talking to let me know not to waste my time nor money and they let me know that they dont handle cases like mine an will redirect me to someone who can an give me a number to a different office or lawyer. Nobody did this here. I have been told two completely different things. ******************* tells me that he doesnt do civil and that he cant help me. I asked then why did I pay $200 if he couldnt help me and I couldnt hire him. Which seems wrong. I ask for him to call me, a different lady answers the phone and tells me that Id have to pay another $200 and come in person to speak to him, and that my case that is exactly the same, seems to be a different one to her and that my $200 paid would come off some $400 end of contract fee which was an option if I wanted a piece of paper to terminate my contract with the guy I hired who owes me my money. I didnt request this paper, it was told to me as an option. But apparently they have me down for it? So Im being told I cant hire him, he doesnt do what I need, but they took my $200, and at the same time are saying to come in an pay another $200. *** asked for a receipt, *** emailed asking about the services, Ive not received any reply and its been weeks since I emailed now. I feel I deserve a refund in this situation since after all he cant help me, I cant hire him like he said I could and I feel that should have been told to me beforehand like other offices do. And everyone else seems to know my case will have to go to another county except this office who now tells me he wont even travel to where I need to go.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.