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Find a Location

TommyZmedia has 1 locations, listed below.

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    Business ProfileforTommyZmedia

    Publishers Book

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1703 Hoosac Dr, Waxhaw, NC 28173-5200
    BBB File Opened:
    1/5/2021
    Business Management
    • Mr. Tommy Zukoski, Owner/Manager
    Contact Information

    Principal

    • Mr. Tommy Zukoski, Owner/Manager

    Customer Contact

    • Mr. Tommy Zukoski, Owner/Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/02/2022

    Complaint Type:
    Product Issues
    Status:
    Unresolved
    I met ****** "*****" ******* and his wife, ****, at a ministry conference, and they earned trust (mistake #1) since they were working for the people hosting the conference. I hired them (mistake #2) to help increase online marketing for my business, and they promised to do that. After hiring, they badgered me for $3,100 up front. I paid (mistake #3) them since I was so eager to get the work going. They drug out a weeks worth of work over several months with constant excuses on why it wasn't getting done to include finger pointing at me. Their contract even stated you could get a refund for unfinished work if you no longer desired their service. I requested a refund in writing, and they refused to refund even a ***** when they produced no finished deliverables. The request was just about a year ago, and still no money has been returned nor work completed. They hide behind an attorney in ******* who registered the company, and they are transient which makes them hard to track. They are fraudsters taking advantage of people until they make this right.
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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Esther S.

    1 star

    12/13/2022

    I hired ************ media to format my book, to obtain copyrights, to obtain an ISBN #, as well as to set up an Amazon account in my name, and for my book to be completed withing *************************************************************** different books he has worked on and a movie he produced, saying he was a man of God, a pastor and God sent him to me, we went over contract details July 17, 2022. I decided to go with his company, ***** Z Media. He assured me we would do zoom meetings, along with weekly updates, no changes would be made without my approval first, as well as prayers. He also told me his partner was a lawyer and I would be covered if there were any issues with the book/product. I sent ******* for initial contract, ****** for editing, and ******* for copies of books. Per his request to be sent *************** to his wife ***********************. Payments were received between July and Sep of 2022. As of today, Dec 13, 2022, I still have no product or refund for my money. After experiencing no prayers, no zoom meetings and only one or two calls by ****. The book was published, although ************************* or ***** Z Media was the ones who received the royalties. In my contract it states I am to receive 100% royalties. In November the book was reissued into my name and bank information. several days later my account was locked out due to suspicious activity. As of December, I got it all fixed and *********************** contacted me saying she finally got my web page linked to my book on amazon. However, she couldn't find the link an hour later. I woke up to find my whole account has been deleted. Yet, ***** Z media book that has been out of stock is still listed since oct. Also, halfway thru our contract ***** informed me thru email that he changed the company name to Good Story, he also ended our business relationship saying a friend of mine threatened him. which is not true...***** agreed to refund me my royalties and ******* for the books I never received.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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