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Find a Location

Carey Roofing & Construction has 1 locations, listed below.

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    Business ProfileforCarey Roofing & Construction

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/23/2016

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    Willow Spring, NC 27592-7943
    BBB File Opened:
    6/15/2016
    Years in Business:
    10
    Business Started:
    1/1/2014
    Business Incorporated:
    7/19/2016
    Accredited Since:
    6/23/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Nehemiah Building Group, LLC
    Contact Information

    Principal

    • Mr. Chuck Carey, General Manager

    Customer Contact

    • Mr. Nick Carey, Owner
    • Mr. Chuck Carey, General Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/12/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I hired Carey roofing to replace my large roof. Quoted and contracted to replace 40+ squares of roof with premium architectural shingles, synthetic underlayment, and 360 feet of drip edge. Ongoing issues since install, multiple leaks, after a year of chasing calls with ***** ***** finally got a crew out here and found where I was charged for a full synthetic ice and rain guard underlayment - they did not run the material to the end of the roof at the top thus causing a water line across my entire ceiling and wall. Still chasing calls and promises of return/remedy, I am now finding out this roofing company does not have an employee that can or will go on a roof....my roof is literally lifting off the house in places. After multiple inspections by independent specialists I am finding that all 360 feet of oversized drip edge is not installed correctly, it was tacked in place not secured and the underlayment was put on the wrong side. Essentially if water gets under a shingle it is routed to the bottom and then trapped at the edge of my decking where it will rot out my roof deck and facia. Owner is still not responding or committing to resolution. I have pages of e-mails/pictures and text messages to back this up. I have been more than patient with this and need a solution. They are also yet to follow procedure to file a warranty claim for some faulty shingles and to correct shingles noted as damaged when installed. This needs to be fixed or fully refunded so I can get this large expensive roof fixed to avoid further structural and health issues. Size limit on supporting documents, I have a list of call notes/emails/text messages.
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Eastern Carolinas

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