ComplaintsforFinancial Data Systems
Collections Agencies
Additional Complaint Information
Customer Complaint:
BBB files indicate that this business has a pattern of complaints. Over
the last three years, consumers have filed complaints alleging billing/
collection issues, customer service and service issues. In January 2019,
the Business sent a statement addressing BBB inquiry of complaint
volume; We follow all state and federal laws and respond to disputes,
complaints, and validations. Once we investigate these and find out
that the account is correct and the consumer is responsible to pay the
debt then we let them know they need to pay it. If we find out that they
are not responsible for the debt (which this does not happen often)
then we let them know they do not owe it and we cancel the account and
remove it from their credit file.
the last three years, consumers have filed complaints alleging billing/
collection issues, customer service and service issues. In January 2019,
the Business sent a statement addressing BBB inquiry of complaint
volume; We follow all state and federal laws and respond to disputes,
complaints, and validations. Once we investigate these and find out
that the account is correct and the consumer is responsible to pay the
debt then we let them know they need to pay it. If we find out that they
are not responsible for the debt (which this does not happen often)
then we let them know they do not owe it and we cancel the account and
remove it from their credit file.
Need to file a complaint?
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/27/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
2018-04-13 COLLECTION AMOUNT **** I WANT TO BE REMOVED **** MY CREDIT REPORT THIS ACCOUNT IS UNACCEPTABLE I DO NOT HAVED CONTRACT WITH THIS COLLECTION COMPANYInitial Complaint
10/30/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
NEVER had I not paid for the two collection item on my credit that wasnt either covered by my insurance or in this case paid in full. This account is negatively impacting my credit report and I want it to be CLOSED as I dont owe any debt to anyone for said services and I never received any bill stating I owe any amount of money to anyone for this. DELETE THESE TWO ITEMS OFF OF MY CREDIT REPORT IMMEDIATELY!Business response
10/31/2023
We have received consumers dispute. Contacted our client will be sending statements to consumers email that was provide on the BBB site.Initial Complaint
09/20/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
ACCOUNT# **************** I have sent numerous debt validation notices and never received a response from the agency. As per the ******* a creditor is supposed to respond and not attempt to collect until they have responded. However, this collection COMPANY has yet to respond and is still attempting to collect, which violates the ****.I request that the creditor remove this account from my credit since they violated my rights under the **** by continuing to report and attempt to collect.Business response
09/22/2023
We have received the consumers dispute in regard to the accounts we have in our system. We have previously responded to the consumers dispute and mailed out a statement and a letter to the home address. The accounts have been verified by our client/s.Customer response
09/22/2023
Complaint: 20630741
I am rejecting this response because:as today, I have not received any documentation from your company. That's a lie . Show me proof that you sent it to me.
Sincerely,
*****************************Business response
09/22/2023
We will send out a final response letter and statements to the consumers address that was provided. For any further concerns consumer can call our office at ************** Monday through Friday 8AM to 5PM.Initial Complaint
08/21/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I'm not liable for this debt with Home Telecom. I do not have a contract with Financial Data Systems, they did not provide me with the original contract as I requested.Initial Complaint
04/03/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
When applying for something in my name last December, I got denied. When I was provided a copy of my credit report, I saw things on there that were inaccurate. Inquiries and addresses that are not mine were on my report as well as accounts that I never opened and variations on my name such as ********************************, ******************************, ******************************, ******************, **********************, ******************* ******* SINILE, *****************************. I have contacted the creditors to make them aware of the breach. Now, they are requesting that I fill out a full Packet to show cause in order for them to cease reporting to my credit due to this possible identity theft. I also found this account that I believe not mine:Acct name: FINANCIAL DATA SYSTEMS (Original Creditor: NORTH BROWARD RADIOLOGISTS)acct no. ****************date opened 04/21/2022 balance $278.00 I am not liable for this debt and I do not have a contract with:Company: FINANCIAL DATA SYSTEMS L Address: ******************************************************** Tel No: ************** Police Report and FTC Affidavit are attached with this complaint together with dispute letter sent to the bureaus and the authorization for release of information. I also filed complaints thru CFPB. Please delete this account from my credit report at once. Any questions or concerns please contact me at this address **************************************************************** or email at [email protected] need a response from the company.Business response
04/17/2023
We have received consumers complaint. Contacted our client will be sending statements and response letter to consumers home address.Initial Complaint
03/17/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
FINANCIAL DATA SYSTEM-XXXXX I am in receipt of your companys letter informing me youre handling the collection of the account mentioned above. However, after reviewing my records, I am unable to find any documentation of any contractual relationship between (FINANCIAL DATA SYSTEM } and me which makes you a person entitled to enforce a commercial claim against me. This letter is NOT a request for verification or validation.This is a request for proof of contract to substantiate your claim. Provide me with a certified copy of an original contract, with my signature specifically naming your company as a person entitled to enforce a commercial claim against me . Certifications can be done through the presence of a notary public, who duly swears the copy made is in fact a copy of the original paper contract in question.Failure to respond and provide strict proof of contract will constitute your tactic agreement that you, FINANCIAL DATA SYSTEM are NOT entitled to enforce a claim against me. In the event you continue your collection efforts against me without providing proof of contract, I will file a complaint with the Attorney General and ************************* and file a police report against you for harassment and invasion of privacy.I DO NOT have any contractual obligation to pay YOU at this point as you have failed to provide ANY proof of that. A copy of an alleged bill is simply not enough satisfactory proof that I, personally, incurred this alleged debt. REQUEST ANY DEROGATORY INFORMATION REPORTED TO THE CREDIT BUREAUS BE REMOVED if I find this entry on my credit report later interferes with my ability to obtain credit with favorable terms, I will bring suit against your company and the original creditor for all applicable damages, as well as for statutory penalties provided under the ***** and FCRA.Initial Complaint
03/06/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I am not liable for this debt and DO NOT and have NEVER had an account with Financial Data Systems. They did not provide me with the original contract as demanded.Business response
03/10/2023
We have received the consumers complaint. We have sent a response to consumer home address in response to dispute on 10/13/2022.Initial Complaint
02/22/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I looked at my credit report and found a derogatory ****** from FIN DATA SYS for 540$ from December 2020. I never received a bill for 540$, I never received anything past due. I never received anything or it would have been paid, if it's even real. I had no idea until I saw this on a credit report. I don't know if it is real or fraudulent. If there was a way to get the original bill to see that it is real I would make sure it was paid. This a horrible type of business if they don't send you bills, just put it on a credit report? That's why it makes me feel like it is fraudulent.Business response
02/22/2023
We have received the consumers complaint. We will be sending a response letter along with a statement to consumers home address.Initial Complaint
02/02/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
The company is saying that the account was opened Aug 05, 2016, they updated the balance January 27, 2023 and are saying I owe them $3,586. I have never purchased anything from this company, have never even heard of the company, and have never borrowed, bought, nor opened any accounts with this company and the other company they are trying to say is the original creditor which is ************* Credit LLC, and again I have never heard of this company before and have never done any sort of business with them. They are saying that the account is seriously behind and I have disputed this claim many of times but for some reason it keeps staying on my credit and I have never even heard of them before! Please help me I believe they are taking my taxes and that's not cool!Business response
03/06/2023
We have received the consumers complaint. We will be sending a cancellation letter to consumers email provided.Initial Complaint
01/18/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
In accordance with the Fair Credit Reporting Act, FINANCIAL DATA SYSTEMS LLC has violated my rights. 15 U.S.C **** section 602 A. states I have the right to privacy. 15 U.S.C **** Section 604 A Section 2: also states a consumer reporting agency cannot furnish an account without my written instructions. I am allowed under the ***** law ***************** Portability and Accountability Act of ****) to protect my privacy and medical records from third parties. I do not recall giving permission to *********************** for them to release my medical information to a third party. I understand that the ***** does allow for limited information about me, but any details may only be revealed with the patient's authorization, therefore my request is twofold and as follows: Validation of Debt and ***** authorization - Please provide a breakdown of fees including any and all collection costs and medical charges - Please provide a copy of my signature with the provider of service to release my medical information to you - Immediately cease any credit bureau reporting until the debt has been validated by me (account #6-4700676, balance $264).(I no longer live in *****. I discovered my debt had been sent to collections via my credit report)
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Contact Information
1638 Military Cutoff Road
Suite 201
Wilmington, NC 28403
Customer Complaints Summary
67 total complaints in the last 3 years.
6 complaints closed in the last 12 months.