Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

BMT Micro Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • BMT Micro Inc.

      5019 Carolina Beach Rd #201 Wilmington, NC 28412-7841

    • BMT Micro Inc.

      PO Box 15016 Wilmington, NC 28408-5016

    Business ProfileforBMT Micro Inc.

    Computer Software Developers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    BMT Micro Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • BMT Micro Inc.

        5019 Carolina Beach Rd #201 Wilmington, NC 28412-7841

      • BMT Micro Inc.

        PO Box 15016 Wilmington, NC 28408-5016

      Location of This Business
      5019 Carolina Beach Rd #201, Wilmington, NC 28412-7841
      BBB File Opened:
      11/28/2001
      Years in Business:
      31
      Business Started:
      8/20/1992
      Type of Entity:
      Corporation
      Alternate Business Name
      • BMT Micro, Inc
      Business Management
      • Ms. Ryan Dennis, Director of Dispute Resol
      Contact Information

      Principal

      • Ms. Ryan Dennis, Director of Dispute Resol

      Customer Contact

      • Ms. Ryan Dennis, Director of Dispute Resol
      Additional Contact Information

      Fax Numbers

      • (910) 350-2937
        Primary Fax

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/15/2021

      Complaint Type:
      Product Issues
      Status:
      Answered
      I purchased version 6 of their Folder Lock software with a lifetime license. When I upgraded my computer to the new version of windows the software stopped working. This company made me re-buy the new version of the same software for which I had already paid in order to have it work with the new windows version. This is not acceptable. A lifetime license means just that. It does not mean just for the current windows version. I request this company issue a refund and allow me to keep the new license key I purchased complimentary as part of honoring that lifetime agreement.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Carolyn P

      1 star

      08/12/2021

      On nov 2020 I paid for a game and guide from Aveyond , I didnt look to see what system it wound work on, When it would not Work On my Mac computer, contacted BMT, The man said it would work on my computer, and argued with me when I said it would not work, Would not give me a refund because he said it wound work,So went to Paypal to explain and ask for a refund, which they did,, After that BMT Locked me out of my Paypal, and my email so I could not buy any Games, They will not answer myphone or email to try to resolve this matter, They have accused me of fraud,Why ?

      BMT Micro Inc. Response

      08/14/2021

      The customer purchased the PC guide and did receive a refund for it due to having a MAC. The customer was free to purchase after this, and did. The customer's account is locked out of our system because they filed a fraud chargeback against us through Paypal. We take fraud very seriously, as well as the theft of our virtual goods. The customer received the product, has full use of it, and has now been forcibly refunded by Paypal. For this reason, we cannot allow future purchases from them. Thanks

      Customer Response

      08/20/2021

      I never used the word Fraud , Thats their word, tried to tell them the game would not work on my machine,they would not believe me, I now have the game as I bought it on Big fish games, do not have the game they are talking about, bought a Laptop with windows just so I could play The games, but they will not let me but any ?? Dont believe its very good business?

      Local BBB

      BBB of Eastern Carolinas

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.