Customer ReviewsforMid Atlantic Counter Tops

On 09/28/2022, the owner of Mid Atlantic Counter Tops, ******* ******* called me and said ****** you" multiple times after I attempted to address his threat towards my elderly father for a kitchen project that he abandoned then demanded final payment.

I tried to resolve things when he left my elderly parents without a sink and stove for months because he lied to them about his arrival day after day (I had to stay with them for a month so I could monitor him). I tried to resolve things after he told my father he was going to put a lien on his house for lack of payment (my father is 76 years old and built his home from the ground up 40 years ago; that is scary for a contractor to make that type of threat when my father tried to work with him to finish the project) but he stated that he did not know my father and had never been to his address. I've tried to resolve things but for the last year, we have dealt with ********* lies and shoddy work (broken appliances, damaged molding/ finishing, poorly installed flooring, countertops balanced by visible wedges, wobbling/ unfinished cabinets, a portable island that cannot move because of the size of the wheels...so many issues that I'm sure will need to be reinstalled correctly). The work is still unfinished over a year later.

He has taken advantage of my parents who have patronized him and referred people to his business for over a decade. It is sickening! And the way he spoke to me today is infuriating! What professional businessman tells the daughter of a customer (because he made it clear that I am not important since I am not the contract holder; a contract I have yet to see and that his staff were scrambling to find but never produced) to "be quiet...**** you" when they are being questioned about their unprofessional and unethical practices?

I am shaking with anger and hurt as I write this review but I hope it helps someone avoid a potentially bad business deal.

I wish I didn't have to give that one star.

Mid Atlantic (tried) to install a granite island countertop in my home. They cracked my brand new kitchen sink (which they did replace). They spilled a black sealant (the granite was black) on my newly refinished hardwood floors that will not come out. The sink is not seated properly. The granite itself is defective and has flaws.

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I had a bad experience with this team, They didn't explain that they do not do plumbing, even after I paid $150 for tearing out of the counter tops, which you would think should be part of the plan, since they undo your plumbing in order to put the countertops. When I called and asked if they can put it back and one of their own workers said they do it for a fee, and she in spanish told the guy not to do it. they didn't give me a resolution to the problem, so great i have a countertop which I have to wait, I don't know how long for a plumber to put my fixture back. This is sad, costumer service isn't one of this business qualities. NEVER USING THEM FOR ANYTHING!!