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          Find a Location

          TruFit Gym has 7 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • TruFit Gym

              6631 Amsterdam Way Wilmington, NC 28405-3763

            • TruFit Gym

              2485 Hope Mills Rd Fayetteville, NC 28304-4231

            • TruFit Gym

              3340 Martin Luther King Dr New Bern, NC 28560

            • TruFit Gym

              5301 Hwy 70W Morehead City, NC 28557

            • TruFit Gym

              120 W Morganton Rd Southern PInes, NC 28387

            Business ProfileTruFit Gym

            Exercise Programs
            Multi Location Business

            Contact Information

            6631 Amsterdam Way

            Wilmington, NC 28405-3763

            Email this Business
            (910) 790-9598

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            TruFit Gym has 7 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • TruFit Gym

                6631 Amsterdam Way Wilmington, NC 28405-3763

              • TruFit Gym

                2485 Hope Mills Rd Fayetteville, NC 28304-4231

              • TruFit Gym

                3340 Martin Luther King Dr New Bern, NC 28560

              • TruFit Gym

                5301 Hwy 70W Morehead City, NC 28557

              • TruFit Gym

                120 W Morganton Rd Southern PInes, NC 28387

              Location of This Business
              6631 Amsterdam Way, Wilmington, NC 28405-3763
              Email this Business
              BBB File Opened:
              9/2/2009
              Years in Business:
              23
              Business Started:
              1/1/2001
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Nancy K, Human Resources
              • Mr. Mike Valentino
              Contact Information

              Principal

              • Nancy K, Human Resources

              Customer Contact

              • Ms. Nancy Klingler, Office Manager
              • Nancy K, Human Resources
              • Mr. Mike Valentino
              Additional Contact Information

              Fax Numbers

              • (910) 790-9702
                Primary Fax

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/08/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Trufit is the hardest gym contract you could possible get out of. I haven't used the membership in some time but am outside of my commitment period. I asked to cancel and as I am outside of my commitment period I should not be charged any fees. The billing provider representative by chat said that there was a month cancellation fee and I disagreed. The chat representative agreed to waive it and then the chat was disconnected. The next agent refused to honor it. I need to ensure that my gym membership is cancelled and I am disputing any final charges.
              Read More
              Read 4 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Christine Y

              03/14/2024

              I joined this gym thinking this would be really great and they have caused nothing but stress and misery! Firstly let me say I NEVER even used the gym! I found out a couple days after I joined I needed to move, I called and emailed them several times letting them know I needed to cancel this because I needed to move and they continued to charge me each month until I sent proof. It takes at least a month to change your address on a bill or bank statement, so now they want me to pay for almost half a year because they refused to stop charging me or go back and remove the charges. Then they have collections calling me telling me they are sending it to collections.. I said OKAY ... Send It a little faster please so I can dispute this with my credit! Which I already have it documented with ************ to dispute this once it appears because this is a joke! I never used your gym nor will I EVER!! I moved across the country at least pause it or something .. I would NEVER recommend them!!

              Local BBB

              BBB of Eastern Carolinas

              More Info on Local BBB

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