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Find a Location

Two Men & A Truck - Wilmington has 1 locations, listed below.

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    Business ProfileforTwo Men & A Truck - Wilmington

    Moving Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/27/2024

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers residential and commercial moving And storage

    Business Details

    Location of This Business
    3861 US Highway 421 N, Wilmington, NC 28401-9025
    BBB File Opened:
    7/9/2001
    Years in Business:
    25
    Business Started:
    10/21/1998
    Business Started Locally:
    10/21/1998
    Business Incorporated:
    10/21/1998
    Accredited Since:
    6/27/2024
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of C-2066 for this business, issued by North Carolina Utilities Commission

    These agencies may include:

    North Carolina Utilities Commission

    430 North Salisbury Street, Dobbs Building 5th Floor

    Raleigh NC 27603

    (919) 733-9277

    https://www.ncuc.gov/

    BBB records show a license number of 916912 for this business, issued by U.S. Department of Transportation

    These agencies may include:

    U.S. Department of Transportation

    1200 New Jersey Avenue, SE

    Washington DC 20590

    (800) 832-5660

    https://safer.fmcsa.dot.gov/CompanySnapshot.aspx?clreqid=f37661fd-2cbd-415c-aee6-05e0b1693f64&kbid=93121

    Type of Entity:
    Corporation
    Alternate Business Name
    • T & K Moving, Inc.
    Business Management
    • Ms. Nicole Utz, General Manager
    Contact Information

    Principal

    • Ms. Nicole Utz, General Manager

    Customer Contact

    • Mr. Todd Eberhardt, President
    • Ms. Nicole Utz, General Manager
    Additional Contact Information

    Fax Numbers

    • (910) 763-7073
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/16/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    This is **** ******. Your company, Two Men and a Truck, did a move for me on September 9th, 2022 from WIlmington, NC to Rocky Point, NC. Here is the list that went wrong with the move. Video evidence can be provided. On September 9, 2022, Two Men and a Truck showed up to my residence at **** ***** **** *** *********** ** at approximately 8:50am. I was not present at that moment, my husband, ***** ******, was handling the job until I returned at 10am. Unfortunately, the three men, Nas, being the head mover, were very rude. Nas did a walk through with me and I told him everything that we needed to move to Rocky Point. They worked five hours and none of the items that I needed moved were touched. Nas did not do a final walk through with me at ***** **** *** They were leaving in the truck and said they ran out of room. None of our sofas or any other items were wrapped up. Nor were our mattresses. My husband's dresser was wrapped only because he insisted. Nas did not want to take the extra effort to take our bed down. I had to find the correct tools in our own tool kit. The movers took a very long drive about an hour and a half to our new home in ***** ****** I was very upset at this because it was costing me a lot of money. We arrived at *** ******* ***** ** an hour before the movers did. Upon arrival, they threw everything in the garage. I insisted that they put our bed back together because they would not do it if I hadn't mentioned it. They also took a quarter size chunk out of the drywall in the hallway next to our bedroom. My husband and I helped unload the truck because they were so slow. It was ridiculous that my husband, sick with cancer, had to help when we hired professional movers. At the end, I argued with Nas that they did not do a final walkthrough at **** ***** **** *** I told him that his crew missed several large items. The next day I hired, Elite Hauling, for $700, to finish the move. I canceled my check to to Two Men and A Truck.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    JUDITH F B

    1 star

    05/07/2024

    Sustained lots of damage, scratches, broken furniture and lost items in the 2022/2023 move and 15 month storage. Was charged for what was supposed to be a private vault, but delivery drivers, who did not deliver all of our goods, said our items were mixed with other peoples goods making it difficult to load all of our goods. Now 10 months out and we have yet to receive all of our household goods. Don't know if damage occurred in move or storage, but this was a very bad experience.

    Local BBB

    BBB of Eastern Carolinas

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