ComplaintsforJim's Loans And Guns
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Complaint Details
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Initial Complaint
11/05/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I went to Jims pawn and gun to buy my mother something when i was there i saw a ring i wanted for myself. when they showed me it they said it was real diamonds and they also had signs up in the store that stated they didn't accept fake diamonds. so its impossible for them to sell fake diamonds because everything they sell is something someone sold them. in addition when i came back to get a refund and return the item they said no and that they didn't know if the diamonds were real because their tool couldnt test diamonds that small even though they told me before that they tested them and that they were real. a lady at kays tested it and told me they were glass. jims pawn refused a refund after me providing that info to them. my CC company has asked me for prove that i deserve a refund and has asked me to contact you guys.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.