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Customer ReviewsforCape Fear Solar Systems, LLC
10 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from LeAnn C
5 stars06/18/2024
Outstanding service! ********* Solar did a fantastic job of planning and installing our solar system. They have their process down to a science and kept us informed all along the way. We wanted to tie our solar project in with a fortified roof and they seamlessly helped us through that process, working hand in hand with a certified roofing contractor. Our experience with a previous solar company was abysmal we lost thousands of dollars and received no solar panels after the company went bankrupt, so we were very weary of selecting a new solar contractor. We couldnt be happier with our choice of Cape Fear Solar. They did everything they said they were going to do and even installed earlier than projected. We recommend Cape Fear Solar 100%!Review from Charlene D
5 stars04/30/2024
Everyone at ********* Solar was exceptional and easy to work with. They explained everything from our initial meeting to the final BEMC meter swap, they provided a smooth transition to solar power and we are very happy with the system and highly recommend them.Review from MARK P
5 stars04/22/2024
First time solar user. Love the system! Even got my neighbor to get one.Quality and fast work, installed in one day.Always quick with a response to our questions every step of the way.Thanks Cape Fear!Review from robert p
5 stars03/13/2024
This is the 2nd time I have used CFS to install more panels. I returned to them because of their absolute professionalism in all aspects of the installation. **** the sales associate was helpful and listened to my concerns, **** up a plan well within my budget. He kept me apprised of the progress of my panels and made it all work. The installers were clean and professional and returned after activation to make sure everything was working out. ********* was helpful on the billing end, answered all my questions . I will use them again and highly recommend them to all interested in Solar !Review from Patrick M
5 stars02/21/2024
Cape Fear Solar came out and put together a project that worked for me. We were able to work out financing, installation, and inspections with no problems at all. Thanks to the whole team!Review from Mark V
5 stars02/14/2024
These guys are terrific. They were the right price, always on time, communicated actively, and the system is really terrific. I can emphasize enough how happy we are with the system and the service we received from CFSS.Review from Giulia R
5 stars02/06/2024
I was impressed with how easy Cape Fear Solar Systems made it to have solar panels installed on our home. The sales process was low pressure and informative, which I appreciated. Financing was made available and was easy to execute. We were kept informed of the status of various items required in the permitting process and it was simple to understand what was needed on our end to keep the **********************. CFSS did most of the heavy lifting on paperwork and obtaining approvals from various parties. The installation was completed in 2 days and we have not had any issues with our panels yet. Special thanks to ***** and ********* for all of their support throughout the process!Review from Mitch R
5 stars01/12/2024
What a terrific experience! Our sales expert ********************* was knowledgeable and all round good guy. The installation team was supurb and every one of the team was polite, professional and knew exactly what they were doing. Ongoing support has been top notch. I recommend Cape Fear Solar with my full support!Cape Fear Solar Systems, LLC Response
01/15/2024
Thank you so much for your recommendation! Congrats on your solar install!Review from Clifton R
5 stars12/04/2023
Contacted Cape Fear Solar around August of 2023. Talked to ****** ***** was very helpful and not pushy at all. He really took the time to dive deep into what we wanted. Did not try to push any certain product or brand. Built the system exactly as we wanted with his recommendations on how to get the most for our money. We were trying to meet a few deadlines between *********** and *****. They met/beat our timelines on everything. Our install date was in October and their install team was fantastic. The lead technition was *******. I believe he may be the smartest person I have ever met. He and his team were fantastic in every way. Professional, punctional, and very detail oriented. The system was installed perfectly with no corners cut. There were numerous ways they could have cut corners to save time or money, but they always chose or asked what we wanted to either look the best or work the best. After installation, there was a few kinks in our system that were Tesla software related. Their team was always responsive and on top of the situation, making sure we were taken care of. I have even went by to meet the owner and he was awesome to talk to. I would not hesitate to recommend Cape Fear Solar to anyone in the market for Solar. In the days where customer service is dwindling, Cape Fear ********************** shines through the clouds.Cape Fear Solar Systems, LLC Response
01/03/2024
Thank you so much for your glowing review and recommendation! **************** is something we take to heart and we love being able to help our neighbors accomplish their energy goals!Review from A. P.
5 stars03/24/2022
I have nothing but positive things to say about my experience with all the employees I dealt with. From the first conversation on the phone, to the salesman that came, to the installers, it was a 100% positive experience. The salesman was up front and honest about what he was presenting for my needs, no hidden fee's or surprise's. He gave me a time frame of approx. 3 months from signature to 100% producing electricity, (and even stated that is as long as the permitting and inspections go as expected) and I can say it was 3 days shy of the 3 months. The installers were friendly and knowledgeable about what they were doing, cleaned up well and made sure there were no issues. The other installers, (electrical and setup) were great, Listened to what I preferred the end result to look like (minimal wires exterior) and made sure before they got started that I knew what was going where. Then through the next few weeks / month, They followed up with everything making sure permits were submitted, completed and everything was going as scheduled. I would defiantly do business with them again and can say that out of multiple quotes they were the least money with the best warranty's.Cape Fear Solar Systems, LLC Response
07/01/2022
Thank you so much for the GREAT review! We are grateful you choose us as your local energy partner. Cheers to many sunny days ahead!!!
Customer Review Rating
Average of 10 Customer Reviews
Contact Information
910 S 2nd St
Wilmington, NC 28401-5604
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | By Appt. Only |
SuSunday | By Appt. Only |
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