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ComplaintsforLife Grading/Remodeling/Landscaping
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Complaint Details
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Initial Complaint
11/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We paid $1500 to Life Grading/Remodeling/Landscaping on October 22, 2022 fo* ****** to extend our existing patio. Before beginning the job, we agreed that he would: - grade the area - start the extension flush with the existing patio and slope it 1-1.5 inches down away from the house for drainage - seal the concrete I am seeking rectification on the following issues: - The extension doesn't sit flush with the original - The extension is not flat. It has humps, and the low points don't drain properly. - The edges are ugly, not smooth at all, and one corner has a mound of hard concrete that leaked out from under the wood formers. - He didn't seal it like he said he would. In addition to those issues, he was just really messy: - He left wooden stakes in the ground around the "finished" work. - He left trash outside my neighbor's house (and when called out for it said he thought they wouldn't see it). - He got concrete dust all over my existing patio, rug, and furniture And finally, he stopped responding to texts and calls. He said that when he came back to remove the formers, he would seal it. Instead, he came back on October 27, 2022, removed the formers, left, and never came back. He didn't seal it or clean up his work site. He just left and has not responded to texts or calls ever since. We will now have to pay someone else to break up/remove his concrete and redo the whole job.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.