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          Find a Location

          Mattress Outlet of Wilson has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Mattress Outlet of Wilson

              2632 Forest Hills Rd SW Wilson, NC 27893-4431

            • Mattress Outlet of Wilson

              3008 E 10th St Greenville, NC 27858-4118

            Business ProfileMattress Outlet of Wilson

            Mattress
            Multi Location Business

            Contact Information

            2632 Forest Hills Rd SW

            Wilson, NC 27893-4431

            Get Directions
            Visit Website
            (252) 243-5400

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Business Details

            This is a multi-location business.

            Find a Location

            Mattress Outlet of Wilson has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Mattress Outlet of Wilson

                2632 Forest Hills Rd SW Wilson, NC 27893-4431

              • Mattress Outlet of Wilson

                3008 E 10th St Greenville, NC 27858-4118

              Location of This Business
              2632 Forest Hills Rd SW, Wilson, NC 27893-4431
              BBB File Opened:
              9/22/2011
              Alternate Business Name
              • Mattress Outlet of Greenville
              Contact Information

              Principal

              • Mr. Justin Pratt, Customer Contact

              Customer Contact

              • Mr. Justin Pratt, Customer Contact
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Shopping for a mattress? Do your research

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/31/2021

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              May 26,2021, I purchased a mattress from Mattress Outlet for $497.96. The salesperson was ******* ****. It was delivered May 28, 2021, but it was too big and I asked the Delivery man to return it and he took it back with him. When he left, that same day, I went back to the store and spoke with ******* who called the manager *****. There were no mattresses in the size I needed. A few days later I called back to request a refund and was told that it would take a couple of weeks. As of today, I have not received my refund. Manager ***** hung up on me and refused to take my calls. I am a senior citizen on a fixed income and I need my money. At this time the employees at the store says only ***** can help me and he will not talk with me. No Corporate office to reach out to per employees. Please help me get my money back.
              Read More

              Customer Reviews

              1 Customer Reviews

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              Start a Review

              Most Recent Customer Review

              Annie P.

              02/27/2023

              I would give them a zero if I could. We purchase a mattress from Mattress of Wilson and the deliver was attempted to the home of a 74 year old female. The Driver was rude to the home owner and told her that he was not supposed to deliver the mattress inside the home….? The home owner asked why because she paid for the deliver and it was not communicated that because of Covid no deliver inside the home. The company had to end up coming back after they arrive because the mattress would not fit. Oh by the way Covid was restriction was over at that time. When the driver arrived to deliver the mattress he left the mattresses upstairs on the floor. What a mess!!!! We call Wilson and the Greenville office and basically nothing was done and also the driver broke the door and tore it off the hinges. The company basically said file it on your homeowner insurance. No responsibility for the damages. The Manager would not provide the owner info either. If you know what’s good for you go somewhere else to purchase your mattress.

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